From spare parts importers in Panchikawatte to vehicle service centers in Nugegoda, the automotive aftermarket in Sri Lanka deals with thousands of SKUs, complex part numbers, and customers who need the right part for the right vehicle - fast.
Walk into any auto parts shop on Panchikawatte Road and you'll see the same pattern: stacked shelves floor to ceiling, a counter with three people shouting part numbers, and somewhere in the back, a ledger that might or might not reflect what's actually in stock. The owner knows his top 200 items by heart. The other 9,800? You'll find out when a customer asks.
For spare parts importers, the challenge multiplies. You're ordering containers from Japan, China, India, or Taiwan - often months in advance. You need to know which parts are moving, which are dead stock, and what your actual landed cost is after duty, freight, clearing charges, and transport.
ReoBiz handles the complexity of automotive parts. Part number search with cross-referencing. Vehicle compatibility lookup. Landed cost calculation for imports. Service job cards for workshops. All connected to one system - inventory, procurement, sales, and accounts.
One part has the OEM number, aftermarket numbers from 3 different brands, and local reference codes. Without proper cross-referencing, you sell the wrong part, process a return, and lose a customer.
You know the FOB price from your supplier. But after customs duty, CESS, PAL, freight, clearing charges, and local transport, the actual landed cost per part is very different. Most importers estimate - and often estimate wrong.
With 10,000 SKUs, it's easy for slow-moving parts to sit on shelves for years. Without aging analysis, capital gets locked in parts that may never sell.
Service centers struggle to track job progress, parts used per vehicle, and labor time. Mechanics take parts from stock without logging them. Oil and consumables disappear without being billed.
Purpose-built ERP tools designed to solve the real challenges your industry faces every day.
Store OEM numbers, aftermarket equivalents, and local codes for each part. Search by any number and find the part. Link parts to vehicle makes and models for compatibility verification.
Import a container and allocate all costs - customs duty, CESS, PAL, freight, clearing, and transport - across items by value, weight, or quantity. Know the true landed cost before setting selling prices.
Track stock by part number, location, and bin. Stock aging reports highlight items sitting longer than 6, 12, or 24 months. Identify dead stock. Set reorder levels for fast-moving items.
Create job cards for each vehicle service. Log parts used, labor hours by mechanic, and third-party costs. Track job progress from reception to delivery. Generate service invoices automatically.
Maintain a complete service history per vehicle. When a customer returns, see every past service, parts replaced, and issues noted. Automated service reminders based on mileage or time intervals.
Record warranty periods for parts sold and installed. When a customer raises a warranty claim, verify the purchase date, warranty terms, and usage. Track claims submitted to suppliers.
10,000+ SKU management with part number cross-referencing. Multi-location stock. Bin location tracking. Stock aging analysis. Reorder point alerts. Serial number tracking for high-value parts.
Explore Inventory →Import ordering with landed cost calculation. Local supplier management. Container tracking. Duty and tax allocation per item. Supplier performance tracking.
Explore Procurement →Service job card management. Vehicle reception to delivery workflow. Parts allocation per job. Mechanic labor tracking. External work management (bodywork, upholstery).
Explore Field Service →Customer and vehicle database. Service reminders. Purchase history per customer. Warranty status tracking. Loyalty programs and referral tracking.
Explore CRM →Parts sales invoicing with part numbers and vehicle details. Service invoicing with labor and parts breakdown. Multi-format for walk-in, corporate, and insurance claims.
Explore Invoicing →Import cost accounting. Multi-currency for overseas suppliers. Customer credit management. Service center profitability. Parts vs. service revenue analysis.
Explore Finance →Retail and wholesale spare parts shops. Counter sales, phone orders, and delivery management for thousands of SKUs across multiple vehicle brands.
Container importers bringing auto parts from Japan, China, India, and Taiwan. Landed cost tracking, duty calculations, and distribution to dealer networks.
Multi-bay service centers, specialist workshops, and quick-service outlets. Job card management, parts consumption, and mechanic productivity tracking.
New and used vehicle sales operations. Vehicle inventory, buyer payment tracking, registration assistance, and after-sales service management.
Motorcycle, scooter, and three-wheeler parts and service. High-volume, lower-value transactions with rapid turnover inventory.
Specialized battery and tyre inventory with size, brand, and vehicle compatibility tracking. Warranty management is critical in these segments.
Yes. Each item can have multiple part numbers - OEM number, aftermarket numbers from different brands, and your internal code. When a customer asks for a part by any number, the system finds it. You can also link parts to vehicle makes and models for compatibility checking.
When a shipment arrives, enter the invoice value and all additional costs - customs duty, CESS, PAL, freight, clearing charges, transport, and any other expenses. The system allocates these costs across items by value, weight, or quantity (your choice), calculating the true landed cost per unit.
Yes. The Field Service module handles job card creation with vehicle details, customer complaint, and technician assignment. Parts issued from inventory are automatically allocated to the job. Labor time is logged. When the job is complete, an invoice is generated covering both parts and labor.
Yes. When selling a part, the warranty period is recorded. If the customer returns with a claim, the system verifies the original sale date and warranty terms. Claims can be tracked through submission to the supplier, approval, and credit note or replacement receipt.
Absolutely. That's exactly what the Inventory module is designed for. Import your existing parts list via CSV. The system handles thousands of SKUs with fast search, barcode support, and bin location tracking. Most shops find the biggest benefit is knowing accurate stock levels for slow-moving items they'd otherwise forget about.
Manage 10,000+ parts with cross-referencing, landed cost tracking, and service job management. ReoBiz is built for the automotive aftermarket. Free to start.