Privacy Policy

We take your privacy seriously. This policy explains what data we collect, how we use it, and the rights you have over your personal information.

Last updated: March 1, 2026
GDPR Compliant
SOC 2 Certified
ISO 27001
256-bit Encryption
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Overview Data We Collect How We Use Your Data Data Sharing Data Storage & Security Your Rights Cookies Children's Privacy Changes to Policy Contact Us

1. Overview

ReoBiz ("we," "our," or "us") is operated by AlphinTech. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our website at reobiz.com and our cloud-based business management platform (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

2. Data We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, company name, and job title when you register.
  • Business Data: Information you input into our modules - invoices, contacts, HR records, inventory data, financial records, and other business information.
  • Payment Information: Credit card details, billing address, and transaction history processed through our PCI-compliant payment providers.
  • Communications: Messages you send us via email, support tickets, or contact forms.

2.2 Information Collected Automatically

  • Usage Data: How you interact with our platform, including features used, pages visited, and time spent.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies & Tracking: We use cookies and similar technologies for functionality, analytics, and preferences.

3. How We Use Your Data

We use your data to:

  • Provide the Services: Operate all 16 modules (Invoicing, CRM, HR, Inventory, Finance, and more) and maintain your account.
  • Improve the Platform: Analyze usage patterns to enhance features, develop new modules, and optimize performance.
  • AI Features: Power our 110+ AI automations, including predictive analytics, smart categorization, and automated workflows. Your data is processed by our AI models to deliver these features but is never used to train third-party models.
  • Communication: Send transactional emails, security alerts, product updates, and respond to your inquiries.
  • Security: Detect and prevent fraud, unauthorized access, and other suspicious activities.
  • Compliance: Fulfill legal obligations, respond to lawful requests, and enforce our terms.

4. Data Sharing

We do not sell your personal information to third parties. We may share data with:

  • Service Providers: Infrastructure providers (cloud hosting, CDN), payment processors, email delivery services, and analytics tools that help us operate the platform.
  • Legal Requirements: When required by law, court order, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
  • With Your Consent: When you explicitly authorize sharing with third-party integrations.

5. Data Storage & Security

We implement industry-leading security measures to protect your data:

  • Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
  • Infrastructure: Data is stored on SOC 2 Type II certified cloud infrastructure with geo-redundant backups.
  • Access Controls: Role-based access, multi-factor authentication, and audit logging across all systems.
  • Monitoring: 24/7 security monitoring, intrusion detection, and vulnerability scanning.
  • Data Retention: We retain your data for as long as your account is active. Upon account deletion, we purge all data within 30 days, with backups cleared within 90 days.

6. Your Rights

Depending on your jurisdiction, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Portability: Request your data in a structured, machine-readable format.
  • Restriction: Request restriction of processing in certain circumstances.
  • Objection: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function (authentication, session management, CSRF protection).
  • Analytics Cookies: Help us understand how users interact with our Services to improve the experience.
  • Preference Cookies: Remember your settings, language preferences, and display options.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent the platform from functioning correctly.

8. Children's Privacy

ReoBiz is designed for business use and is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website at least 30 days before they take effect. Continued use of the Services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you may also contact our Data Protection Officer at [email protected].